Frequently Asked Questions (FAQs)
Q: How can I contact ACCESS if you are closed?
Contact us by choosing one of the following options:
A: Call the ACCESS Office (760) 245-4271, ext. 2212
B: Send an email to ACCESS@vvc.edu
C: Send an email directly to the person you want to reach
Click HERE for ACCESS Staff email list
Q: If I am part of the ACCESS Program, where do I take my tests/quizzes?
A: You will take your tests/quizzes online, like your classmates, and you will still receive extended testing time (if this is one of your accommodations). If you have a barrier that prevents you from testing online, schedule an appointment with an ACCESS Counselor to discuss alternative options.
*Remember to send your instructors a copy of your Accommodation Plan(PASSPORT). If you need a copy, contact ACCESS.
Q: How Do I apply for the ACCESS program?
A: Submit a completed ACCESS application, which you can find on the ACCESS webpage or click HERE to access the application packet .
Print and complete the application packet then email to our office at Corynne.Brown@vvc.edu
Qualifying medical documents – submit one or more with application:
Completed Disability Verification Form included in your application packet;
A current IEP or 504 Plan from high school;
a letter from a Medical Professional
DOR or State Disability Acceptance letter
If all documentation is in order and a qualifying medical document is provided, a future Eligibility appointment will be made for you with an ACCESS Counselor to determine your eligibility for the program.
Call us if you have any questions regarding your application process at 760-245-4271 x2212.
Q: Can I get tested for a disability at VVC?
A: The only disability testing available at VVC is for suspected Learning Disability. The VVC Learning Disability class (DVST 50) is typically available during the Winter and Summer semesters.
Q: I tried to register for classes and could not because of a HOLD. I am in the ACCESS Program, can you help?
A: Schedule an ACCESS counseling appointment as soon as possible to determine what the HOLD is and see how we can do to further assist you.
Q: Will I be assigned a specific Counselor if I am eligible for the program?
A: Once you have had your Eligibility appointment, and have qualified for the ACCESS program, you are free to see any of our uniquely qualified counselors.
Q: Can I use my VVC ACCESS records to qualify for a disability program at another college?
A: Each college is unique in what they require for program qualification. However, you can definitely request a copy of your ACCESS records to submit to your new campus. Requests can be made in person, or by contacting our office.
Q: Can I get copies of my Accommodations Plan and Education Plan?
A: Yes! Please email our office at Sandra.Moreno@vvc.edu
or call 760-245-4271, ext. 2212
Q: Does ACCESS have a Tutor?
A: No, not during the campus closure. Please use NetTutor or contact your instructor for additional possibilities for tutoring.
Q: How can I schedule an appointment with an ACCESS Counselor?
A: If you are part of the ACCESS program, give us a call at
760-245-4271 x2212, and we would be delighted to assist you.
(Please have your VVC Student ID handy).
Q: Does ACCESS have a place for me to do my homework, use a computer or print?
A: Yes, by appointment. Please call 760-245-4271x2212 for scheduling.
Q: How will my instructor know that I need extended testing time, and how much extra time I need?
A: You will need to email your instructor, and remind them that you are part of the ACCESS Program, and provide them with a copy of your Accommodations Passport. This should be done as far in advance as possible, so that the instructor has time to adjust the time limit for the test/quiz.
Q: What if I don't have a copy of my Accommodations Passport?
A: Contact Sandy Moreno at 760-245-4271 ext. 2433 or email@example.com. You will need to provide her with the instructors preferred email address. She will then provide your instructor with your approved extended testing time.
Q: Will I still be able to use my approved testing accommodations?
A: Please contact Sandy Moreno to discuss your testing situation. You can reach her at760-245-4271 ext. 2433 or firstname.lastname@example.org
Q: How will my instructor receive my test/quiz?
A: It will be submitted online.
Q: Can I take my test/quiz at any time?
A: You will need to communicate with your instructor to see when the test/quiz, with the extended time, will be available to you. It may not be at the same time as the rest of the class.
Q: What if I open the test/quiz, and the time is not extended?
A: Immediately close the test/quiz, and email your instructor to let them know. If you attempt to complete it, without the extended time, and run out of time, it is unlikely that the instructor will allow you a second chance, with the extended time, as you have already seen the material.
Q: How would I be able to get help during priority registration?
A: Call or email ACCESS regarding your specific question to schedule assistance. 760-245-4271x2212
Q: What about Interpreters?
Send an email to ACCESS@vvc.edu to arrange for interpreter service for your classes.
Due to the limited number of educational interpreters in the High Desert, to assure services for Deaf and Hard of Hearing students, am ACCESS counselor will adjust your schedule to fit with interpreter services.
Q: What are some of the services available through ACCESS?
Examples of services available through ACCESS that are over and above those regularly offered by the college would be test-taking facilitation, assessment for learning disabilities, specialized counseling, interpreter services for hearing-impaired or deaf students, mobility assistance, note taker services, reader services, limited alternate media services, specialized tutoring, access to adaptive equipment, registration assistance and specialized instruction. See "ACCESS Student Handbook" for more information.
Last Updated 3/26/20