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Browser Check

This page checks to make sure that your computer is running a compatible operating system, and a compatible browser that is configured properly. It also checks for some of the common plug-ins.
 
 
Operating System
Web Browser
Cookies
Javascript Correctly Enabled
Java
Flash
Quicktime
Real Player
PDF Reader CLICK HERE TO TEST
Windows Media Player
 
Note: You must disable your pop-up blocking to use the Java Chat within Blackboard.


Browser Support for Blackboard SP 13

Listed below are the supported operating systems and browsers for use with Victor Valley College's Blackboard Academic Suite. The Academic Suite is a Web-based application, therefore unlisted browsers and operating systems may work well, however, the CERTIFIED (green) or COMPATIBLE (yellow) configurations we've listed below are the only configurations that are officially tested and supported by Blackboard.

Useful Information
  • All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the Blackboard Academic Suite that may have browser issues.

All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the Blackboard Academic Suite that may have browser issues.

TermDefinition
Certified Fully-tested and supported.
Compatible Partially-tested but should function properly.
Unsupported Either unsupported by the vendor or not tested.

Microsoft® Windows® Operating System

   Internet Explorer 10 Internet Explorer 9 Internet Explorer 8  Firefox (ESR)1 Firefox (Final Release Channel)2 Chrome (Stable Channel)3
Windows XP (32-bit) Unsupported by Microsoft Unsupported by Microsoft Compatible Certified Compatible Compatible
Windows Vista (32-bit) Unsupported by Microsoft Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Unsupported by Microsoft Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Compatible Certified Compatible Certified Certified Certified
Windows 7 (64-bit) Certified Certified Compatible Certified Certified Certified
Windows 8 (32-bit) Compatible Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified
Windows 8 (64-bit) Certified Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified

 

Apple® Mac OS® Operating System

  Safari 6.0.3 Safari 6.0.1 Safari 5.1 Safari 5.0 Safari 4.0 Firefox ESR1 Firefox (Final Release Channel)2 Chrome4 (Stable Channel)3
Mac OSX 10.6 "Snow Leopard®" Unsupported by Apple Unsupported by Apple Certified  Certified Compatible Certified Certified Certified
Mac OSX 10.7 "Lion®" Certified Certified
(10.7.5)
Certified
Unsupported by Apple Unsupported Certified Certified Certified
Mac OSX 10.8 "Mountain Lion®" Certified
(10.8.3)
Certified
(10.8.2)
Certified
Unsupported by Apple Unsupported Certified Certified Certified

1 Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla/org/en-US/firefox/organizations/

2 The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

3 The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. More information is available at http://www.chromium.org/.

4 The MAC OS X version of Chrome browser does not support Java 7 - more information is below uner the heading JRE Support.

 

Technologies Not Supported

The following technologies are NOT supported in Blackboard SP 13:

  • Internet Explorer 6,7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, 10.4, 10.5
  • Java/JRE 5, although it may continue to work

 

Other Support in Blackboard SP 13

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 13 and 14 used during accessibility testing in SP 13.

 

JRE Support

JRE (Java Runtime Environment) is not required for users to access and interact with the Learn platform with the exception of the following features and tools:

  • Learn collaboration tools virtual classroom and chat
  • Multiple-file uploads

Blackboard has tested and supported these features with version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the .cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.

On Apple Mac OS X, the Chrome browser does not support Java 7. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above. Directions for this configuration are provided by Apple at http://support.apple.com/kb/HT5559?viewlocale=en-US.

 

Java Apple Code Signing

Java applets bundled with Blackboard Learn 9.1 SP 13 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.