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Browser Check

This page checks to make sure that your computer is running a compatible operating system, and a compatible browser that is configured properly. It also checks for some of the common plug-ins.
 
 
Operating System
Web Browser
Cookies
Javascript Correctly Enabled
Java
Flash
Quicktime
Real Player
PDF Reader CLICK HERE TO TEST
Windows Media Player
 
Note: You must disable your pop-up blocking to use the Java Chat within Blackboard.


Supported Web Browsers

Listed below are the supported operating systems and browsers for use with the Blackboard Academic Suite. The Academic Suite is a Web-based application and other browsers and operating system may work well, however, the listed configurations are the only configurations that are tested and supported by Blackboard.

Useful Information
  • All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the Blackboard Academic Suite that may have browser issues.
  • The WebDAV client in Windows Vista is still not fully functional and causes incompatibilities with the Blackboard Content System.

All configurations marked as Compatible and have undergone a limited engineering analysis to test areas of the Blackboard Academic Suite that may have browser issues.

Term Definition
Certified fully tested and supported
Compatible partially tested but should function properly
Unsupported either impossible or not tested

Microsoft® Windows® Operating System

  Internet Explorer 9 Internet Explorer 8 Firefox (Final Release Channel) Firefox 3.6 Chrome (Stable Channel)
Windows XP (32-bit) Unsupported Compatible Compatible Compatible Compatible
Windows Vista (32-bit) Certified Compatible Certified Compatible Compatible
Windows Vista (64-bit) Compatible Compatible Compatible Compatible Compatible
Windows 7 (32-bit) Certified Compatible Certified Compatible Certified
Windows 7 (64-bit) Compatible Compatible Compatible Compatible Compatible

 

Apple® Mac OS® Operating System

  Safari 5.0 Safari 4.0 Firefox (Final Release Channel) Firefox 3.6 Chrome (Stable Channel)
Mac OSX 10.5 "Leopard®" Compatible Compatible Compatible Compatible Compatible
Mac OSX 10.6 "Snow Leopard®" Certified Compatible Certified Compatible Certified

 

Notes

  • Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing.
  • Blackboard Learn requires the latest version of Sun JRE 6. The JRE can be downloaded from http://java.sun.com/javase/download/index.jsp
  • The following technologies are not supported:
    • Internet Explorer 6 and Internet Explorer 7
    • Firefox 1.x, 2.0, 3.0 and 3.5
    • Safari 2.0, 3.x (or any version on Windows)
    • Mac OSX 10.4 "Tiger"
    • Java 5
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
  • Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 10.0 and Firefox 4.0 were the latest available versions. Since then, new stable versions have been released and widely adopted. Blackboard is supporting all newer stable versions of Chrome and Firefox.