Admissions & Records FAQ

How do I become a student?

What do I do if I apply and it says I already have an account?

  • Every community college in California uses the same application website. If you have applied anywhere in California you already have an account even if you never attended.
  • You can retrieve your username/password by using your email or security questions. *Remember this information will be from when you first applied, not presently*
  • If that does not work then you will need to contact OpenCCC at (877) 247-4836 and they can reset your information. If they are able to verify you over the phone then you can apply the same day if not then it can be 1-2 days before you are able to apply.

How do I get my student ID card?

  • You can call and make an appointment at (760) 245-4271 ext. 2278 or 2395
  • You will need to have your registration statement with you that shows that you have a zero balance and a form of ID (i.e. driver’s license)

*If you are enrolled in a payment plan, you will need to contact the Bursars office at bursars.office@vvc.edu to get a special registration statement that shows you have a payment plan.

What do I do if I cannot access the MyVVC portal or my passwords are not working?

  • Contact Connect2Sucess  (760) 245-4271 or email: info@vvc.edu

How do I access my student email?

  • The student email is through Gmail. You will put your student email where it asks for username or email, then click “next”. You will then put your birthday password in the following format Mmmddyyyy (i.e. Jun211995) in the password box and click “sign-in”
  • Your student email is in the following format (Webadvisorusername@student.vvc.edu i.e.janed1111@student.vvc.edu)
  • If you have a personal Gmail account please make that you log out of your personal one

*Your student email is the primary form of communication from the school, ALL VVC communication from either staff or faculty will be sent to your student email. Check it often!*

  • If you need help signing in to your student email, please contact Connect2Success at (760) 245-4271 or info@vvc.edu

What do I do if I cannot log into my email?

  • Connect2Success:

Call: (760) 245-4271
Email: info@vvc.edu

Fall/Winter/Spring Sessions

Monday-Thursday 7:30am-9:00pm

Friday's 8:30am-5:00pm

Saturday's 8:30am-12:00pm

Summer Session

                      Monday-Thursday 7:00am-5:00pm

What to do if I forgot my password?

  • You can reset your MyVVC Password by selecting "Forgot My Password" or  contact Connect2Success: (760) 245-4271  or info@vvc.edu 

Fall/Spring Semester

Monday-Thursday 7:30am-9:00pm

Friday's 8:30am-5:00pm

Saturday's 8:30am-12:00pm

Summer Session

                      Monday-Thursday 7:00am-5:00pm

How do I get financial aid?

Complete the FAFSA application at fafsa.ed.gov. We are currently in the 23-24 academic year, which goes through summer. 

How do I apply for Financial Aid?

How do I complete my online orientation and placement survey?

  • The placement survey (formally known as the assessment test) and the online orientation can both be accessed through Self Service via MY VVC.
  • The placement survey will take about 15 minutes and the online orientation will take approximately 40 minutes.
  • You will need to complete both of these things before you are able to speak with a counselor.
  • If you need assistance, you can contact (760) 245-4271 ext. 2752, 2453, or 2826

How do I set up an appointment to meet with a counselor?

How do I know my Registration Date? 

Where do I register for classes?

How do I register for classes in self-service?

How do I pay for my classes?

  • Pay your fees online.

            1) Login to Self-Service

            2) Student Finance, Make a Payment

  • Pay your fees in person at the Bursar's office, Student Services Building 23

How do I access Canvas?

  • Canvas is the portal that the campus uses for online cases.

To access canvas go to www.vvc.edu and click on the Canvas link or MyVVC at the top of the page. 

*There is also online tutoring services through Canvas and the school should you need any assistance with your classes.

  • Should you need assistance with accessing canvas or have questions about online classes please contact Connect2Success (760) 245-4271 or info@vvc.edu

I need help to pass my classes.

  • There is 24/7 online tutoring through Net Tutor which does require that you set up an account in CANVAS. Go to www.vvc.edu and you will see the link for CANVAS at the top of the screen. Communicate with your instructors to see what else they might recommend, and watch for additional resources on the vvc.edu website. Counselors are also available to discuss your challenges. Visit the Counseling Webpage (https://www.vvc.edu/vvc-counseling) to learn about setting up a counseling appointment remotely.

Can I come in to study or use the computers?

  • Yes, computers are available in 2 locations, Bldg. #21 (Technology Center) and Bldg. #44 (Student Activities Center) subject to availability. Make an appointment by calling: (760) 245-4271 ext.2397 or 2793 or send an email to: atcmall@vvc.edu .

How do I send an official transcript to another school, employer or any other destination/location?

Can I check the status of my transcript request?

  • If you know your confirmation number, you can Check your Order Status or you can click on your order confirmation email and click on “check order status.” You can contact Credential Solutions at (847) 716-3005.

How do I access my unofficial transcripts?

How do I know if my petition is approved or denied?

  •  You will receive an email with the results. The petition committee meets once a week. If you have not heard back from admissions and records please email us at admissions@vvc.edu or call (760) 245-4271 ext. 2272.

How can I print out my registration statement?

  • Login to MyVVC 
    • Click on the Webadvisor icon
    • Click on “My registration statement"

I never got my welcome letter, how can I get it resent?

  • After applying you should receive your welcome letter 2-3 business days. If you have not received your welcome letter, please double-check your spam inbox before contacting us at admissions@vvc.edu and attach a photo ID.

Where can I find the form I need?

Helpful Numbers

  Victor Valley College (760) 245-4271

  • ACCESS ext. 2212
  • Admissions ext. 2272
  • ASB ext. 2278
  • Bookstore ext. 2259
  • Bursar ext. 2370
  • Counseling ext. 2296 or 2531
  • EOPS ext. 2422
  • Financial aid ext. 2277
  • Help desk ext. 2740
  • Student Services Lab ext. 2453
  • Transfer ext. 2439

What if I do not see my question or concern here?

  • Feel free to ask any questions or state your concern to admissions@vvc.edu as it pertains to Admissions and Records.