Caring Campus

 

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VVC Caring Campus

Victor Valley College Caring Campus Initiative

What is Caring Campus?

The Caring Campus Initiative was developed by the Institute for Evidence-Based Change (IEBC) and funded through a grant from the California Community Colleges Chancellor’s Office (CCCCO), is designed to create a college environment that increases students’ sense of connectedness and belonging and, in turn, completion of each student’s education goals.

VVC’s Administrators, Faculty and Classified Professionals are committed to learning and implementing the 5 adopted behavioral commitments by infusing care into our customer service practices to promote sense belonging and connectedness. 

2025-26 Caring Campus Pledge

Come be a part of the Care Team by pledging to learn and implement the 5 Behavioral Commitments.  Click on the link, Caring Campus Pledge Form or scan the QR Code to submit in your pledge.

 

 

 

VVC's Caring Campus Behavioral Commitments

FACE TO FACE (On Campus)

VIRTUAL ENVIRONMENT

Ten Foot Rule: Whenever a student is within 10’ and seems to need assistance, take the initiative to approach them. Say hello, smile, and use a positive tone.

Reaching Out: Reach out to students via phone, email, and text to let them know you’re available to answer questions, respond to concerns, etc.

Nametags: Wear name badges or lanyards with the college name on them so that students will know who to approach with questions.

Give Your Information Up Front: Start each contact with your name and department. Ask for student’s name and contact info in case you get disconnected.

Cross-Department Awareness: Learn about other departments so you know where to send students. Maintain accurate and up-to-date detailed directories.

Cross-Department Awareness: Learn about other departments so you know where to refer students. Maintain accurate and up-to-date detailed directories.

Warm Referrals: Call ahead or walk student to the office they need to get to. Follow up to ensure the student got there.

Warm Referrals: Use the student’s callback info to call the receiving office, make the connection on the student’s behalf, and ask them to contact the student. Follow up.

First Week Greetings: During the first week of classes, set up information tables and meet students in the parking lot, welcoming students to the college.

Reach Out to Students: At key times such as the first week of classes and when course drop dates and filing for degree deadlines approach, reach out especially to first-time in-college students to ensure they have the information they need.

 

 2024-2025 CARING CAMPUS COMMITTEE OPERATING AGREEMENT:     

2024-2025 Caring-Campus-Committee-Operating-Agreement-Final-Approval-11-06-2024.pdf

Charge/Mission
The Caring Campus Committee is a participatory governance committee that supports the adopted behavior commitments from Faculty and Classified Professionals that improve and enhance the many student success initiatives already being implemented here at VVC.  The Caring Campus Committee will develop and foster a Caring Campus approach to help administrators, managers, faculty, classified professionals, and students to develop a culture of connectedness and belonging.

 

Caring Campus Committee Dates

2025FA Meeting Dates:

 

Friday, September 5th and 19th

Friday, October 3rd and 17th

Friday, November 7th and 21st

Friday, December 5th

Time: 3:00 pm to 4:00 pm

Location: Building 55, Conference Room

Zoom option: Contact jan.espinoza@vvc.edu for the current meeting zoom link.

 

Caring Campus Committee Membership
Co-Chairs: Pablo Saldana and Jan Espinoza
1 Faculty representative by Academic Senate:  Jane Montgomery (Alternate: Emily Ruiz)
1 Classified Staff representative by CSEA:  Rosario Rubio
1 Manager/Administrator representative by Management Team:  Kelley Cahow
1 Student representative by ASB Council: Savanna Blakkean 
Executive Assistant or Sr. Executive Assistant: Amber Brown
1 Faculty Ram Coach: Heather Williams
Classified Caring Campus Committee Member:  
Corynne Brown
 Jan Espinoza
Jonathan Scott
Loretta Amaro
Pablo Saldana
Angela Perdomo

 

Support Materials
Creating-Caring-Campuses-new-process_ua.pdf
Caring Campus Engaging Professional Staff.pdf
Caring Campus Equity.pdf
CARING CAMPUS TOOLKIT
​Caring-Campus-Staff-and-Guided-Pathways_ua.pdf
CC_Institutionalization-and-Sustainability-Guidebook-v3.pdf

Celebration Shout Outs

If you know someone you want to celebrate for going above and beyond or making a difference, SHOUT IT OUT! To acknowledge and recognize someone, please complete and submit the SHOUT OUT FORM or scan the QR code.

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Celebrate what you want to see more of

- Thomas J. Peters