Help Directory

 

 

On-Campus Support Offices

All on-campus extensions can be reached directly by dialing the main VVC line at (760) 245-4271 followed by the specific extension.

Office What They Help With Phone / Email / Website
Admissions & Records Priority registration, enrollment, transcripts

Ext. 2272

admissions@vvc.edu

vvc.edu/directory/admissions-records

Financial Aid FAFSA, CADAA, grants, COA adjustments, Dependent Care Allowance, Work-Study

Ext. 2917

financialaid@vvc.edu

vvc.edu/financial-aid

EOPS & CARE Books, supplies, dedicated counseling; CARE specifically offers extra single-parent grants

Ext. 2422

eops@vvc.edu

vvc.edu/welcome-eops-and-care

VVC CalWORKs Books, gas cards, supplies, and specialized work-study for CalWORKs recipients

Ext. 2592

CalWORKS.Office@vvc.edu

vvc.edu/calworks

NextUp Books, food, transportation, childcare, and emergency housing for foster youth

Ext. 2929

NextUp@vvc.edu

vvc.edu/nextup-0

ACCESS Resource Center Disability accommodations (including accommodations for pregnancy and postpartum)

Ext. 2212

ACCESS@vvc.edu

vvc.edu/access-resource-center-0

Veterans Resource Center GI Bill, CalVet Fee Waiver, Chapter 35 benefits, and veteran family support

Ext. 2245

VRC@vvc.edu

vvc.edu/veterans-resource-center

Justice-Involved Education Dedicated support and priority registration for justice-impacted students

Ext. 2134

JIE@vvc.edu

vvc.edu/justice-involved-education-jie

Thrive Resource Center

 

(Basic Needs)

Emergency food boxes, grab-and-go snacks, hygiene kits, and school supplies

Ext. 2935

Building 51A

basic.needs@vvc.edu

vvc.edu/thrive-resource-center

Fresh Success On-campus support for navigating and applying for CalFresh (EBT) benefits

Ext. 2934

freshsuccess@vvc.edu

vvc.edu/fresh-success-0

Wellness Services Mental health counseling, emotional support, housing navigation, and case management

Ext. 4401

wellnessservices@vvc.edu

vvc.edu/wellness-services

VVC Counseling Educational plans (Ed Plans), transfer tracking, and graduation planning

Ext. 2296

vvcounseling@vvc.edu

vvc.edu/counseling

Child Development Center On-campus licensed child development lab school and childcare (ages 18 months to 5 years)

Ext. 2773

(Also ext. 2775 / 2779)

vvc.edu/child-development-center-lab-school

Connect2Success General campus navigation, portal troubleshooting, and general questions

(760) 245-4271

info@vvc.edu

vvc.edu/connect2success

Stuck? Here's how to escalate: If you have emailed or called an office twice and haven't heard back within 3 business days, contact Connect2Success at (760) 245-4271 or info@vvc.edu and ask them to route your question. 
 

Off-Campus Community Partners

These off-campus agencies route through specific departments or case managers.

Organization What They Do Contact Information & Website
VITA / CAPSBC Free income tax filing assistance for low-to-moderate-income households

(909) 723-1566

capsbc.org

Child Care Resource Center (CCRC) Childcare regional provider referrals and state childcare financial subsidies

(760) 241-3882

ccrcca.org

WIC – Victorville Nutritional food vouchers and health support for pregnant/new parents and kids ages 0–5

Main: (800) 472-2321

Text ApplySBWIC to 800-472-2321

cdph.ca.gov/Programs/CFH/DWICSN

San Bernardino County TAD Public benefits intake including CalWORKs cash assistance, CalFresh, and Medi-Cal

Main: (877) 410-8829

wp.sbcounty.gov/tad

Apply online: BenefitsCal.com

Family Assistance Program Emergency family shelter, domestic violence advocacy, and community support

15075 7th St

(760) 843-0701

familyassist.org

Housing Authority (HACSB) Housing choice vouchers (Section 8), rental assistance, and housing stability

15465 Seneca Rd

(760) 243-1043

hacsb.com

2-1-1 San Bernardino Centralized county health, utility, food, legal, and housing resource directory

Dial 211

211sb.org