Welcome Student Services Dean

Student Services

Student Services at Victor Valley College

At Victor Valley College (VVC), Student Services is dedicated to supporting the college’s mission of providing opportunities for student learning, academic advancement, workforce development, and personal growth. Guided by VVC’s vision to be a model of innovation, equity, and exceptional student experiences, our Student Services team provides holistic support to help students reach their full academic potential and achieve personal success.

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Leadership

Edward F. Alvarez serves as the Dean of Student Services, providing strategic oversight in several critical areas, including:

• ACCESS

• Admissions & Records

Behavioral Intervention Team (CARE Team) • CalWORKs
• Counseling (Guidance & Developmental Studies) • Commencement 
• EOPS/CARE • Financial Aid
• Matriculation • One Stop Center Information Counter
Rams Promise

• Student Conduct 

• Transfer Center  

 

Report a student discipline concern (behavioral issues or academic dishonesty): https://www.vvc.edu/student-discipline-0 

 

One Stop Center – Building 23 Hours

Monday – Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 4:30 PM

Student Services Organization Chart: 

 

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Org Chart

 

Student Services Directory – Contact Information:   

Student Services Departments
Title  Name  Location  Email  Extension 
Int. Vice President of Student Services Mary Gallagher 55-18 Mary.Gallagher@vvc.edu  2377
Ex. Assistant to Vice President of Student Services  Amber Brown 55.00 Amber.Brown@vvc.edu  2526
Dean of Student Services Edward Alvarez 23.10E Edward.Alvarez@vvc.edu  2270
Admin. Assistant to Dean of Student Services  Isabelle Nunez 23.10 Isabelle.Nunez@vvc.edu  2273
Program Manager of Matriculation  Oscar Perez 23.10 Oscar.Perez@vvc.edu  2919
 
ACCESS Ext. 2212
Title  Name  Location  Email  Extension 
Student Services Director Cathy Ekpo 23.01O Cathy.Ekpo@vvc.edu  2939
Administrative Assistant Marie Sovitsky 23.01 Marie.Sovitsky@vvc.edu  2433
Student Service Assistant Areli Enriquez 23.01 Areli.Enriquez@vvc.edu 2492
Instructional Lab Assistant  Karina Garcia 23.01 Karina.Garcia@vvc.edu 2490
Sign Language Interpreter Elliott Williams 23.01 Elliott.Williams@vvc.edu  2499
Student Services Specialist Corynne Brown 23.01 Corynne.Brown@vvc.edu  2434
Student Services Specialist Jonathan Scott  23.01 Jonathan.Scott@vvc.edu  2443
Evelyn Marquez, FT Counselor Evelyn Marquez 23.01L Evelyn.Marquez@vvc.edu  2815
Sherri Pierce, FT Counselor Sherri Pierce 2301K Sherri.Pierce@vvc.edu  2348
 
Admissions and Records  Ext. 2272
Title  Name  Location  Email  Extension 
Student Services Director Kristin Arriaga,  23.01I Kristin.Arriaga@vvc.edu   2530
Admissions & Records Assistant               Courtney Maldonado 23.01 Courtney.Maldonado@vvc.edu  2538
Admissions & Records Assistant               Kelchie Galvan-Aguilar 23.01 Kelchie.Aguilar@vvc.edu  2460
Admissions & Records Assistant               Matthew House 23.01 Matthew.House@vvc.edu  2655
Admissions & Records Assistant               Princess Wilson 23.01 Princess.Wilson@vvc.edu  2278
Admissions & Records Specialist          Donna Vigil 23.01 Donna.Vigil@vvc.edu  2267
Admissions & Records Specialist          Silvia Avila 23.01 Silvia.Avila@vvc.edu  2720
Senior Admissions & Records Specialist          Mistie Hughes 23.01C Mistie.Hughes@vvc.edu  2575
Senior Admissions & Records Specialist          Suzanna Dorado 23.01A Suzanna.Dorado@vvc.edu  2374
Senior Admissions & Records Specialist          Crystal Arnold 23.01B Crystal.Arnold@vvc.edu  2210
 
Athletics  Ext. 2462
Title  Name  Location  Email  Extension 
Athletic Director Artie Allen 71.100A Artie.Allen@vvc.edu  2462
Eligibility Specialist Cynthia Pouvaranukoah 71.015A Cynthia.Pouvaranukoah@vvc.edu 2625
Equipment Technician Anthony Johnson 75.A Anthony.Johnson@vvc.edu 2870
 
Basic Needs  Ext. 2935
Title  Name  Location  Email  Extension 
Program Manager Lucy Penameza 51.A.A Luz.Penameza@vvc.edu 2997
Office Assistant Audrey Hurtado 51.A Audrey.Hurtado@vvc.edu 2998
Student Services Specialist Rachel Cardenas 51.A Rachel.Cardenas@vvc.edu 2999
 
CalWorKs  Ext. 2592
Title  Name  Location  Email  Extension 
Student Services Director Mason Blanche 23.03L Mason.Blanche@vvc.edu  2594
Student Services Assistant  Tracy Downing 23.03 Tracy.Downing@vvc.edu 2592
Student Services Specialist Tiffany Scott 23.03I Tiffany.Scott@vvc.edu 2361
Counselor Christian Ramsey 23.03J Christian.Ramsey@vvc.edu 2295
 
Cashier's Office  Ext. 2370
Title  Name  Location  Email  Extension 
Fiscal Services Director Jackson Kuo 10A Jackson.Kuo@vvc.edu 2286
Fiscal Assistant Cathy Hussing 23 Cathy.Hussing@vvc.edu 2745
Fiscal Assistant Michael Cristofano 10A Michael.Cristofano@vvc.edu 2243
 
Counseling  Ext. 2296
Title  Name  Location  Email  Extension 
Department Chair Lorena Dorn 23.02F Lorena.Dorn@vvc.edu  2559
Office Assistant  Emily Aguirre 23.02 Emily.Aguirre@vvc.edu 2279
Office Assistant  Odalys Barrera 23.02 Odalys.Barrera@vvc.edu 2278
Counselor Cynthia Navarro 23.02L Cynthia.Navarro@vvc.edu 2388
Counselor Jacqueline Stahlke 23.02J Jacqueline.Stahlke@vvc.edu 2765
Counselor Jennifer Law 23.02E Jennifer.Law@vvc.edu 2284
Counselor Joe Vallejo 23.02I Joe.Vallejo@vvc.edu 2637
Counselor Lorena Ochoa 23.02H Lorena.Ochoa@vvc.edu 2713
Counselor Lyman Insley 23.02M Lyman.Insley@vvc.edu 2208
Counselor Pamela James 23.02G Pamela.James@vvc.edu 2550
Counselor Stephanie Briano 23.02N Stephanie.Briano@vvc.edu 2291
Counselor  Melanie Dube-Price RPSTC Melanie.Price@vvc.edu 2249
 
EOPS/CARE Ext. 2422
Title  Name  Location  Email  Extension 
Student Services Director Carl Smith 23.03D Carl.Smith@vvc.edu 2498
Student Services Assistant  Aaron Pedroza 23.03 Aaron.Pedroza@vvc.edu 2548
Student Services Assistant  Monique Salinas 23.03 Monique.Salinas@vvc.edu 2543
Student Services Assistant  Patricia Buck 23.03E Patricia.Buck@vvc.edu 2547
Counselor  Manika Record 23.03C Manika.Record@vvc.edu 2207
Counselor  Manuel Gaytan 23.03A Manuel.Gaytan@vvc.edu 2442
Counselor  Tamala Clark 23.03B Tamala.Clark@vvc.edu 2767
 
Financial Aid  Ext. 2277
Title  Name  Location  Email  Extension 
Interim Student Services Director Diana Mendez 23.01J Diana.Mendez@vvc.edu 2917
Financial Aid Specialist  Karrissa Miller 23.01 Karrissa.Miller@vvc.edu 2281
Financial Aid Specialist  Rosario Rubio 23.01 Rosario.Rubio@vvc.edu 2379
Financial Aid Specialist - Substitute Manuel Galvez 23.01 Manuel.Galvez@vvc.edu 2379
Senior Financial Aid Specialist Elaine Navarrete 23.01G Elaine.Navarrete@vvc.edu 2478
Senior Financial Aid Specialist Gisel Morales 23.01F Gisel.Morales@vvc.edu 2227
Senior Financial Aid Specialist Melina Rodriguez 23.01D Melina.Rodriguez@vvc.edu 2271
Senior Financial Aid Specialist Robbie Richards 23.01H Robbie.Richards@vvc.edu 2571
Senior Financial Aid Specialist Veronica Manriquez 23.01E Veronica.Manriquez@vvc.edu 2915
 
Information Desk  Ext. 2826
Title  Name  Location  Email  Extension 
Student Services Assistant  Destiny Porter 23 Destiny.Porter@vvc.edu  2460
Student Services Assistant  Lizeth Montoya 23 Lizeth.Montoya@vvc.edu  2465
 
NextUP Ext. 2929
Title  Name  Location  Email  Extension 
Executive Director Amber Allen 10B Amber.Allen@vvc.edu  2934
Administrative Assistant - Substitute Madalyne Becker 10B Madalyne.Becker@vvc.edu 2991
Office Assistant Ed Scott 10B Ed.Scott@vvc.edu 2990
Student Services Specialist Cassandra Ruiz 10B Cassandra.Ruiz@vvc.edu 2909
 
Outreach Ext. 2257
Title  Name  Location  Email  Extension 
Student Services Director Michael Edwards 23.02O Michael.Edwards@vvc.edu 2473
Administrative Assistant  Eva Waller 23.02 Eva.Waller@vvc.edu 2463
College Recruiter Loretta Amaro 23.07 Loretta.Amaro@vvc.edu 2211
College Recruiter Saaron Gonzalez 23.07 Saaron.Gonzalez@vvc.edu 2225
 
Transfer Center  Ext. 2138
Title  Name  Location  Email  Extension 
Interim Coordinator/Counselor Claudia Buenfil 23.03K Claudia.Buenfil@vvc.edu  2137
Student Services Assistant  Izellah Flores 23.03 Izellah.Flores@vvc.edu 2136
 
UMOJA Ext. 2983
Title  Name  Location  Email  Extension 
Program Manager Hakeem Croom 30.02A Hakeem.Croom@vvc.edu 2983
Administrative Assistant Brittany Cooper 30.M Brittany.Cooper@vvc.edu  2984
 
Veteran's Resource Center  Ext. 2245
Title  Name  Location  Email  Extension 
Program Manager Esteban Penameza 80.01A Esteban.Penameza@vvc.edu 2235
Veteran's Senior Student Services Specialist Karla Carrillo 80.01A Karla.Carillo@vvc.edu  2246
Counselor Gustavo Lucatero 80.01B Gustavo.Lucatero@vvc.edu 2242


About the Dean of Student Services

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Dean Alvarez’s personal journey is a powerful testament to resilience and determination. Once labeled an “at-risk” student in middle school, he overcame early challenges and graduated from Fontana High School. He began his higher education journey at Riverside Community College (RCC), where he balanced full-time work with coursework.

He went on to earn an Associate Degree from RCC, followed by a Bachelor of Science in Business and Management and a Master of Arts in School Counseling with an emphasis in Higher Education, both from the University of Redlands.

With 25 years of experience all within the California Community College system in student services, Mr. Alvarez has held leadership roles in Admissions & Records, the Assessment Center, Veteran Services, Outreach, Middle/Early College programs, First-Year Experience, the Promise Initiative, Summer Bridge, and as an Undocumented Student Liaison and part-time counselor.

He has also presented at the Riverside County Office of Education’s K–12 Literacy Collaborative and the National Association of Student Affairs Professionals (NASAP). He is widely recognized as a passionate advocate for equity, inclusion, and student success.

Services & Leadership Philosophy

Dean Alvarez credits the community college experience as the foundation of his personal and professional success. His philosophy emphasizes creating accessible pathways for all students, celebrating inclusivity and cultural values, and building meaningful connections to ensure students feel supported and empowered. He models the principles of servant leadership, placing the needs of students and the campus community first while fostering growth, equity, and shared success. His commitment is clear: Every student matters, and every student belongs at VVC.

Victor Valley College • Student Services